About Kapa Oil

In the manufacture of our products which include edible fats and oil products, cleaning and baking agents as well as glycerine, we will endeavour to:

· Work on a partnership basis with customers to satisfy their needs.

· Develop products that meet customers’ explicit and implicit requirements.

· Manufacture products that are delivered on-time-in-full.

· Respond quickly and thoroughly to customer complaints and service requests.

· Promote the use of process approach and risk based thinking for effective management and control of business processes.

· Consider the needs/expectations of relevant interested parties in our business operations.

· Maintain and continually improve an effective Quality Management System which meets the requirements of the ISO 9001:2015 international standard, statutory and regulatory requirements.

We will strive to: –

• Maintain high hygiene standards in all our manufacturing units.
• Sell products that meet or exceed customer requirements.
• Ensure timely provision of resources to meet the requirements of the Food Safety Management System.
• Continually explore approaches to enhance the skills, knowledge and overall awareness of our personnel on matters relating to the safety of our food products.
• Effectively involve and communicate information on food safety issues across our business, with suppliers, customers, regulators, and other relevant stakeholders.
• Maintain and continually improve an effective Food Safety Management System that meets the requirements of the ISO 22000: 2018 International Standard, statutory and regulatory requirements.

Commitment

Kapa is committed to producing safe and high quality products for all our customers and provision of quality services to all stakeholders.

Product Quality and Safety

We ensure the best quality and food safety practices in our processes complying with the international quality management systems, ISO 9001:2015 and HACCP Standards requirements as well as specifications by Kenya Bureau of Standards;

• We adapt to the latest available technology in the manufacture of our products.
• We effectively and efficiently maintain all our facilities for hygienic production, storage and dispatch of our products.
• We believe in continuous staff development and regularly train our staff on quality and safety management practices, ethics at work place, health and safety measures ensuring adherence to all applicable standards, rules and regulations.
• We take into serious consideration feedback received from the market and our consumers regarding ways of better improving our products giving rise to continual research and development.
• We endeavour to maintain and continually improve our food safety and quality management systems by keeping ourselves abreast with any food safety and quality information for prompt preventive action if necessary.

We strive to be progressive and proactive by reviewing our quality objectives from time to time in order to meet changing consumer needs and challenges whilst ensuring Kapa sustains itself as a commercially successful business.

Commitment

Kapa is committed to producing safe and high quality products for all our customers and provision of quality services to all stakeholders.

Product Quality and Safety

We ensure the best quality and food safety practices in our processes complying with the international quality management systems, ISO 9001:2015 and HACCP Standards requirements as well as specifications by Kenya Bureau of Standards;

• We adapt to the latest available technology in the manufacture of our products.
• We effectively and efficiently maintain all our facilities for hygienic production, storage and dispatch of our products.
• We believe in continuous staff development and regularly train our staff on quality and safety management practices, ethics at work place, health and safety measures ensuring adherence to all applicable standards, rules and regulations.
• We take into serious consideration feedback received from the market and our consumers regarding ways of better improving our products giving rise to continual research and development.
• We endeavour to maintain and continually improve our food safety and quality management systems by keeping ourselves abreast with any food safety and quality information for prompt preventive action if necessary.

We strive to be progressive and proactive by reviewing our quality objectives from time to time in order to meet changing consumer needs and challenges whilst ensuring Kapa sustains itself as a commercially successful business.

Commitment

Kapa is committed to producing safe and high quality products for all our customers and provision of quality services to all stakeholders.

Product Quality and Safety

We ensure the best quality and food safety practices in our processes complying with the international quality management systems, ISO 9001:2015 and HACCP Standards requirements as well as specifications by Kenya Bureau of Standards;

• We adapt to the latest available technology in the manufacture of our products.
• We effectively and efficiently maintain all our facilities for hygienic production, storage and dispatch of our products.
• We believe in continuous staff development and regularly train our staff on quality and safety management practices, ethics at work place, health and safety measures ensuring adherence to all applicable standards, rules and regulations.
• We take into serious consideration feedback received from the market and our consumers regarding ways of better improving our products giving rise to continual research and development.
• We endeavour to maintain and continually improve our food safety and quality management systems by keeping ourselves abreast with any food safety and quality information for prompt preventive action if necessary.

We strive to be progressive and proactive by reviewing our quality objectives from time to time in order to meet changing consumer needs and challenges whilst ensuring Kapa sustains itself as a commercially successful business.